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The ability to instantly access needed files when a customer calls saves time and shows superior organization. Not fumbling for answers or guessing at answers is always "good business." If all your files are are at at your fingertips, instead of having to call back and possibly getting stuck in phone-tag wasteland, the call is completed on the first contact. Digital imaging gives you that ability. Carmel Business Systems has been in the document imaging business for 14 years and has designed imaging systems for large and small companies. Because Carmel does not rely on proprietary software, customers have the freedom to expand and modify their data as business circumstances change. In the late 1980s, the cost of imaging was greatly increased by the need for special (proprietary) software and the equipment to make it work, and any time proprietary software is used, you need system administrators to work with the special problems that can arise. With today's inexpensive computer storage and digital image-savvy operating systems such as Windows XP, a system can be designed and implemented at a very reasonable cost per document-- about $550 per 4-drawer file cabinet (this is a rough estimate excluding color and oversized documents). If your company currently stores its documents on microfilm and needs to be able to retrieve documents online, Carmel Business Systems can convert your microfilm/microfiche to digital images using your indexing database, so that no training is needed for retrieval. Scanning Scanning involves turning a piece of paper or an image on film into a pixel representation, also called a digital image. (Pixels are small points that make up an image on a video monitor). At Carmel, scanned images are saved in one of two widely used formats, group tiff 4 and PDF. This is important because it makes proprietary software for viewing digital images unnecessary. The ability to electronically scan paper to create a digital image has been used for years in facsimile transmissions (faxes). The Web and e-mail are making the use of electronic images more practical and cost effective. Documents are scanned at a preset rate that determines the quality of the digital image. For example, faxes are sent at 200 dpi (dots per inch), which creates a good representation of the original document, and this resolution is sufficient for most purposes. But if more detail is needed (for optical character recognition, for example, which allows conversion of an image to a Word document), then 300 dpi is required for a more accurate interpretation of the image. When considering an update to digital imaging, you should take into account the possible need for OCR. A 300 dpi file takes up more room on your hard drive and takes longer to transmit, and may be unnecessary if OCR is not needed. Carmel Business Systems offers the following digital imaging services: Black & white hardcopy scanning Gray-scale hardcopy scanning Engineering drawing scanning 16mm and 35mm microfilm scanning 35mm aperture card scanning 105MM microfiche scanning Compact Disk - Read Only Memory (CD-ROM) conversion or DVD Database-to-digitized image integration Acrobat PDF file conversion
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Last modified: 03/11/04 |